Shipping Fee

We offer FREE shipping for orders over $89.99. If your order is under $89.99, $7.99 will be charged as a shipping fee.

Tax

The product does not include tax, and additional taxes and fees shall be borne by the buyer.

Custom duties in different markets are borne by the seller.

Areas that we serve

We could ship our products to any locations within the US Continental forty-eight States, excluding Alaska/Hawaii/Puerto Rico/U.S., The Virgin Islands.

Handing Time

Order cutoff time: 1:00 AM US Standard Time

Our warehouse in California (370 Trumbull Canyon Rd UNIT B, Hacienda Heights, CA 91745).

Our staffs work from Monday to Sunday. 24H/365D.

Shipment processing time

It normally takes 2-4 days for our staff to hand orders, so our staff can get your products checked and wrapped before we ship it from our warehouse.

Then it will take about 7-15 days in transit for delivery because these are custom.

All packages have specific tracking information. Any problems please contact us.
Please check the tracking information from https://www.17track.net/en.
The track information may need 2-3 days to update. Please wait patiently.

You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

Please note that your shipment may be delayed due to national holidays, stock shortages, carrier delays, customs delays, extreme weather, and other circumstances beyond our control. We appreciate your patience in these cases.

If you have any questions, contact us by email at: support@offroadrock.com, or leave us a message on the contact us page.

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